Job Description

Bilingual Insurance Account Specialist - State Farm Agent Team Member

Position Overview

No two days look the same at Mansa Nicome State Farm. We are hiring an Insurance Account Specialist in Neptune City, NJ who enjoys variety — helping existing customers with their policies one hour and winning a brand-new customer the next — and who wants to own those relationships for the long haul. Bilingual fluency (English plus a second language) is required for this role.

Responsibilities

• Serve as the customer’s point of contact for quotes, coverage changes, billing questions, and policy reviews
• Handle policy questions, billing inquiries, and coverage changes accurately
• Serve bilingual customers clearly and accurately in both languages
• Set appointments and move prospects through the sales process
• Maintain accurate activity, pipeline, and customer records in the agency system
• Meet weekly and monthly sales and service goals
• Round out existing customer accounts by identifying coverage gaps and cross-selling during reviews
• Develop new business through outbound calls, referrals, and warm follow-ups

Qualifications

• No prior experience required — we will train you
• Bilingual — fluent in English and a second language (required)
• Organized and detail-oriented with strong follow-through
• Willingness to obtain required insurance licenses
• Team-oriented with a positive, coachable attitude
• Comfortable balancing sales goals with day-to-day customer service
• Strong phone presence and clear, confident communication

Benefits

• Base salary plus performance-based commission
• 401(k) retirement plan with employer match
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths
• Company events, contests, and team lunches

Pay range: $50,000-$70,000 per year

This includes base salary, commissions, and bonuses. Your earning potential grows with your performance — top performers exceed this range.

 

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

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