Job Description

About the People Systems & Operations Team:

The People Systems and Operations team builds and operates the systems, workflows, and automations the business runs on. We manage every stage of the employee lifecycle and own the design and optimization of the processes behind it. We're accountable for the reliability, scale, and integrity of our People systems.

What you bring to the system:

• Configure and maintain Payroll : pay components, earnings and deductions, pay groups, period schedules, and payroll-related business processes

• Configure and maintain Absence : time-off plans, accrual rules, eligibility criteria, and leave types

• Configure and maintain Time Tracking : time entry templates, validations, work calendars, and overtime calculations

• Configure and maintain Core HCM foundations : supervisory organizations, staffing models, job profiles and job/compensation structures, custom organizations, and worker data integrity

• Support annual and recurring People cycles in Workday , including compensation reviews, open enrollment configuration, and org restructures (mass supervisory org changes and job catalog updates)

• Design, build, and maintain business process definitions in both domains, including condition rules, calculated fields, custom validations, routing and approval logic, and notifications

• Partner with the Payroll team to troubleshoot configuration-driven payroll issues, including gross-to-net discrepancies, retro calculations, and off-cycle errors — the Payroll team owns processing; you own the configuration behind it

• Bring a strong command of the Workday security model : role-based, user-based, and intersection security groups, domain security policies, business process security policies, and integration system users (ISUs), with sound judgment about when to leverage each as you configure and troubleshoot across domains

• Support security and data audits in partnership with the broader team, using Workday delivered and custom audit reports to analyze access patterns, remediate exceptions, and uphold segregation of duties

• Perform impact analysis before changes ship, including how HCM and security changes ripple into payroll, absence, and time data

What you bring to the business:

• Translate business requirements from our internal partners into scalable system design, and document configuration decisions as you go

• Build trusted relationships with partner teams, acting as a translator between technical configuration and business needs

• Support change management for system updates and new functionality: communicate what's changing and why, prepare documentation and enablement materials, and make sure changes land well with the people who use them

• Build and maintain advanced, matrix, and composite reports and dashboards; support mass data changes via EIB

• Configure alerts, scheduled reports, and report security so the right data reaches the right people automatically

• Triage and resolve day-to-day system issues, getting to root cause rather than patching symptoms

• Actively look for where AI and automation can strengthen how People Systems works, from testing, documentation, and requirements drafting to ticket triage and report generation, using Anthropic's own tools as part of your daily workflow

• Drive process automation and optimization opportunities with the broader People team and partner functions

Qualifications:

• 7+ years of experience as a Workday Business Systems Analyst, with demonstrated expertise in system configuration, testing, and implementation

• Workday Pro accreditations or Workday partner certifications in HCM, Payroll, Absence, Time Tracking

• Exposure to Workday Prism Analytics , Extend , or advanced reporting beyond standard report writer

• Experience applying AI tools to HRIS or People operations work, or strong interest in building that muscle

• Have deep hands-on working knowledge of Workday Payroll , Absence , and Time Tracking (PATT) configuration and design, business process configuration, and Security

• Have hands-on working knowledge of Workday Core HCM

• Have worked in a fast-paced, high-growth environment and know how to flex between roles

• Possess strong technical skills including understanding of Workday architecture , security models , and integration methodologies

• Have experience with full lifecycle Workday implementations and/or significant module expansions

• Are intellectually curious, you ask "why" before "how," explore root causes rather than symptoms, and stay current on Workday and adjacent HR tech because you want to, not because you have to

• Approach problems with creativity, comfortable looking past the standard or obvious solution to find an answer that actually fits the business

• Treat HR data security and privacy as a non-negotiable foundation in everything you build and maintain

• Excel at building relationships and communicating effectively with technical and non-technical stakeholders at all levels

• Are detail-oriented with strong documentation skills and a commitment to process excellence

• Have a track record of managing multiple competing priorities, with a bias toward flexibility and impact

• Have a collaborative mindset and willingness to pick up slack even if it goes outside your job description

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