Job Description

Starting rate: $22 / hour  - Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront  Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Supports resort operations by performing HVAC tasks, including projects, preventive maintenance, and work orders.

This individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

As a Trades II - HVAC, you will:

• Perform projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
• Execute daily tasks and assigned projects in HVAC systems, supporting other trades as needed.
• Expertly troubleshoot and perform preventive maintenance on split units, air handlers, condensers, ice machines, refrigeration equipment for food and beverage, appliances, and exhaust fans.
• Install or replace HVAC components such as compressors, coils, refrigerant line sets, and other key parts.
• Conduct routine inspections for safety, mechanical integrity, and quality assurance as directed by management.
• Read and interpret technical data and O&M manuals.
• Actively participate in procurement and inventory processes to ensure materials and tools are available on-site.
• Effectively operate resort operations devices and software (HotSOS).
• Communicate professionally through radios, phones, emails, and verbal communications.
• Perform maintenance and cleaning tasks as required by resort leadership.
• Safely use hand tools, power tools, and battery-powered tools for HVAC work.
• Work using ladders, scaffolds, lifts, dust masks, and in confined or narrow spaces.
• Follow safety guidelines and practices.
• Identify and report potential hazards on the property.
• Communicate and interpret guest needs through positive interactions to ensure resolutions.
• Adhere to all CFI/Westgate Resorts policies and procedures.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Qualifications

• Technical certification or HVAC license required.
• Minimum of 2 years of hands-on experience in HVAC trades within a resort or commercial environment.
• Must have a valid driver’s license.
• Must lift, move, push, or pull up to 50+ pounds
• Written and verbal communication in English is expected.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
• Strong communication skills required to excel in guest and peer relations.
• Ability to be versatile, work well under pressure, and execute tasks to meet deadlines.
• Must communicate effectively with supervisors and resort leadership.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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