Job Description

We're seeking an experienced Senior Digital Marketing Account Manager to serve as the trusted advisor and primary point of contact for our law firm clients.

This is not a traditional customer service position. You'll be responsible for building long-term client relationships, leading strategic meetings, interpreting digital marketing performance, coordinating internal teams, and ensuring every client receives an exceptional experience.

The ideal candidate combines outstanding relationship management skills with a deep understanding of digital marketing and the ability to confidently communicate complex marketing concepts to attorneys and business owners.

Client retention is the primary objective of this role. Account growth is a secondary responsibility that naturally results from delivering exceptional service and strategic value.

What You'll Bring

We're looking for professionals who have:

• A minimum of 5 years of Account Management, Client Success, or Client Services experience.
• A minimum of 5 years of digital marketing experience.
• Experience managing multiple client relationships simultaneously.
• Experience presenting marketing performance reports directly to clients.
• A deep understanding of SEO, Google Ads (PPC), Google Business Profile, social media marketing, website performance, and Google Analytics 4 (GA4).
• Excellent written, verbal, and presentation skills.
• The ability to thrive in a fast-paced, fully remote agency environment.

A bachelor's degree is preferred but not required.

Key Responsibilities

As a Senior Digital Marketing Account Manager, you will:

• Serve as the primary point of contact and trusted advisor for assigned law firm clients.
• Build long-term client relationships through proactive communication and strategic guidance.
• Schedule, lead, and document recurring client strategy meetings.
• Analyze website performance and digital marketing data.
• Review SEO, Google Ads (PPC), social media, website performance, local search, and Google Analytics 4 (GA4).
• Translate marketing data into clear, actionable business recommendations.
• Coordinate with SEO, PPC, Social Media, Content, Web Development, and Leadership teams to execute client strategies.
• Manage project timelines and ensure client deliverables remain on schedule.
• Proactively identify and resolve client concerns before they become issues.
• Drive long-term client retention through exceptional service.
• Identify opportunities for additional services that align with client goals.
• Maintain accurate meeting notes, action items, and client documentation.
• Stay current on digital marketing trends and best practices.
• Serve as the quarterback for every client relationship, ensuring internal teams remain aligned and accountable for delivering exceptional results.

Required Technical Knowledge

Candidates should demonstrate a strong understanding of:

• Search Engine Optimization (SEO)
• Google Ads (PPC)
• Google Business Profile / Local SEO
• Organic and paid social media marketing
• Website performance and user experience
• Google Analytics 4 (GA4)
• Digital marketing strategy

The ideal candidate must be able to confidently explain complex marketing concepts and performance data to attorneys and law firm decision-makers using clear, non-technical language.

What Makes Someone Successful in This Role

Successful Account Managers at Accel are:

• Strategic thinkers
• Exceptional communicators
• Highly organized
• Proactive problem solvers
• Detail-oriented
• Client-focused
• Accountable
• Collaborative
• Professional
• Calm under pressure
• Results-driven

Benefits

We offer:

• Competitive compensation
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid Time Off (PTO)
• Paid holidays
• Paid sick time
• Performance-based bonus opportunities
• Fully remote work environment
• Company-provided equipment
• Professional growth and advancement opportunities

Why Join Accel?

At Accel Marketing Solutions, you'll join a team focused on helping law firms grow through innovative digital marketing strategies.

We value accountability, collaboration, continuous learning, and exceptional client service. Every team member has the opportunity to make a meaningful impact while continuing to grow professionally.

If you're looking for a long-term opportunity where your expertise is valued, your ideas are heard, and your work directly contributes to client success, we'd love to hear from you.

Apply today and become part of a team that's committed to delivering exceptional marketing results for law firms across the country.

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